1. Scope

This Privacy Policy explains how Sourcing Value (“Sourcing Value,” “we,” “us,” or “our”) collects, uses, and protects personal data in connection with:

• Our website (www.sourcingvalue.com),
• Our marketing and business communications, and
• Our cloud-based software platform and related services (the “Services”).

This Policy applies to business users, customers, prospects, and website visitors.

2. Our Role

Depending on the context, Sourcing Value acts as either:

• Data Controller
  For personal data collected through our website, sales, marketing, and direct business communications.
• Data Processor
  For personal data processed within the Services on behalf of our customers. In this case, our customers act as Data Controllers, and Sourcing Value processes personal data only in accordance with their instructions and applicable data processing agreements.

If you are an end user of one of our customers, requests relating to your personal data should be directed to the relevant customer.

3. Personal Data We Process

We may process the following categories of personal data:

• Business contact information (name, company, job title, email address)
• Account and authentication data
• Communications and support requests
• Usage and technical data (IP address, device information, logs)
• Contractual and billing information related to customer representatives

We do not intentionally process special categories of personal data.

4. Purposes and Legal Bases

We process personal data for the following purposes:

• To provide, operate, and support the Services
• To manage customer relationships and contracts
• To respond to inquiries and provide support
• To improve our products, security, and performance
• To send business and marketing communications
• To comply with legal obligations and protect our rights

For EU users, processing is based on one or more of the following legal bases: performance of a contract, legitimate interests, compliance with legal obligations, or consent where required.

5. Data Sharing

We may share personal data with:

• Affiliates and group companies
• Cloud hosting and infrastructure providers
• Customer support, analytics, and security service providers
• Professional advisors (legal, audit, accounting)
• Public authorities where required by law
• Parties involved in a merger, acquisition, or asset transfer

We do not sell personal data.

6. International Transfers

Personal data may be processed in the United States, the European Union, and other jurisdictions. Where required, international transfers are protected using appropriate safeguards, including Standard Contractual Clauses or equivalent mechanisms.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law or contract.

8. Security

We maintain appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or disclosure.

9. Your Rights

Where Sourcing Value acts as Data Controller, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Request data portability (EU users)
• Withdraw consent where applicable
• Lodge a complaint with a supervisory authority (EU users)

Requests relating to data processed on behalf of customers must be submitted to the relevant customer.

10. Children’s Data

Our Services are intended for business use only and are not directed at children. We do not knowingly collect personal data from children.

11. Contact Information

For privacy-related questions or requests, please contact:

Email: support@sourcingvalue.com
Address:
300 Brickstone Square, Suite 201
Andover, MA 01810
United States